Help center
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Downloads & delivery
Where to find files, re-download policies, and link expiry.
License keys
Activation, seat management, resets, and lost keys.
Billing & payments
Payment methods, currency, receipts, and invoicing.
Refunds & returns
How to request a refund, our 30-day guarantee.
Security & account
2FA, password resets, and account recovery.
Contact support
Chat with a real human, 24/7 across every timezone.
Popular
Frequently asked
Where do I download my purchase?+
Your Library at /dashboard has every product you've ever bought. Click Download to start — links regenerate on demand.
How do I activate my license key?+
The key is in your Library under License keys. Copy it and paste into the software's activation dialog.
Can I get a refund?+
Yes — 30-day money-back guarantee on every product. Request from your Orders page and it's approved within 24 hours.
What payment methods do you accept?+
Visa, Mastercard, Amex, Discover, Apple Pay, Google Pay, PayPal, and crypto (BTC, ETH, USDC).
How does 'lifetime access' work?+
Every purchase stays in your account forever. Re-download unlimited times. Free updates when creators ship new versions.
Still need help?
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